A simple message would be enough to temporarily paralyze the Sony console, forcing users to proceed with a factory restore to Regain Control. “you have received a message”. PlayStation 4 users, be vigilant because it seems that a wave of messages containing what temporarily block your console get though currently on the PSN Network.
Several Reddit users claimed to have received a message from a sender-they did not know to contain the word“Juegas” followed by two émojis including one not recognized. Simply receiving the notification or opening the message would have frozen their PlayStation 4. Even by forcing the reboot, it would not have become fully operational again.
According to users unfortunately impacted, deleting the message would not change anything, even without opening it, and go through the PSN’s Mobile client to neutralize it does not Work.
Only solutions found by Players
Rebuild the user database by performing the equivalent of a reboot in safe mode Or worse completely reset the console in factory mode.
Strengthen privacy options
To prevent unwanted messages from being received, the only solution is to block the missives from other people than your friends and contacts, an option to be activated in the console settings.
Besides the obvious inconvenience and the few manipulations to be done for a return to normal, it seems that the message is not dangerous and does not cause data loss or software damage on the OS of the Sony Console.
Hopefully, the builder finds a solution to fix the problem, probably by an Update. That this type of message can block the PS4 proves that malicious people have found a way to exploit a flaw to be filled urgently.